Pre-conference Workshops

Learning From Patient Experience Both Past Present

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Workshop facilitators

Ms. Lena Cuthbertson

Date & Time

Wednesday 19, February 2020 from 4 PM to 8 PM

Location

Salwa Hall 2

Overview

To enhance knowledge on people centered care principles and strengthen understanding on the importance and means of involving our patients, families and community members as true partners in both design and delivery of services.

Learning Objectives

  • How to Embed People-Centered Care culture and develop strategies to implement it within the organization.
  • Using patient experience to drive improvement.

Target audience

Health Care Executives & Administrators, Physicians, Nurses, Dentists, Pharmacist, .., etc